Terms of service

Welcome to Exotic Roots. By accessing or purchasing from our website, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms”). These policies apply to all users of the site, including browsers, customers, and contributors. If you do not accept these Terms, please refrain from using our services.

1. Eligibility and Use

By using this website, you represent that you are at least the age of majority in your jurisdiction, or that you have obtained parental consent. You agree to use our platform strictly for lawful purposes and in compliance with all local regulations.

2. General Provisions

We reserve the right to limit or refuse service to any individual for legitimate reasons at our discretion. You understand that your content (excluding sensitive credit card information) may be transferred unencrypted over various networks. Payment data is always encrypted during transfer over networks.

3. Accuracy of Information

While we strive for excellence, we are not responsible if information made available on this site is not fully accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

4. Modifications to Service and Pricing

  • Prices for our products are subject to change without prior notice.

  • We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

5. Products and Digital Display

Certain products may be available exclusively online through the website. We have made every effort to display the colors and images of our plants and products as accurately as possible. However, we cannot guarantee that your computer monitor's display of any color will be precise.

6. Billing and Account Accuracy

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person or per order. In the event that we make a change to or cancel an order, we will notify you by contacting the e-mail or billing address/phone number provided at the time the order was made.

7. Third-Party Links and Tools

We may provide you with access to third-party tools or links to external websites over which we have no control. Exotic Roots is not liable for any harm or damages related to the purchase or use of goods, services, or content made in connection with any third-party websites.

8. User Feedback and Submissions

If you send us suggestions, ideas, or other materials (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, and distribute those comments in any medium. We are under no obligation to maintain comments in confidence or pay compensation.

9. Personal Information

Your submission of personal data through the store is governed by our Privacy Policy.

10. Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site that contains typographical errors or omissions related to product descriptions, pricing, promotions, and availability. We reserve the right to correct any errors and to change or update information if any information in the Service is inaccurate at any time.

11. Prohibited Uses

In addition to other prohibitions, you are prohibited from using the site or its content:

  • For any unlawful purpose.

  • To solicit others to perform or participate in any unlawful acts.

  • To upload or transmit viruses or any other type of malicious code.

  • To collect or track the personal information of others.

12. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted or error-free. In no case shall Exotic Roots, our directors, or employees be liable for any injury, loss, claim, or any direct/indirect damages of any kind arising from your use of the service or any products procured using the service.

13. Indemnification

You agree to indemnify and hold Exotic Roots harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service.

14. Severability and Termination

If any part of these Terms is determined to be unlawful or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law. These Terms are effective unless and until terminated by either you or us.

15. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States.

16. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.

Last Updated: March 26th, 2026

17. Contact Information

Questions about the Terms of Service should be sent to us at:

  • Email: support@exoticrootsll.com

  • Phone: +1 (915) 285 5325

  • Address: Exotic Roots LLC, 13428 E Homesteaders Ln, Tucson AZ 85747, United States