Privacy policy

At Exotic Roots, we prioritize the security of your personal data and are committed to handling your information with integrity. This Privacy Policy explains what data we collect, how it is utilized, and the measures we implement to ensure its protection. By accessing our website, you consent to the practices described herein.

1. Information We Collect

To provide a seamless shopping experience, we gather both personal and technical data:

  • Personal Identification: Full name, email address, and telephone number.

  • Transaction Details: Shipping and billing addresses, and payment information (processed securely via encrypted third-party gateways).

  • Technical Data: IP address, browser specifications, device type, and browsing patterns (pages viewed, time spent on site) collected through cookies and similar technologies.

2. Utilization of Data

Your information is processed for the following operational needs:

  • Order Fulfillment: To manage purchases, process payments, and provide tracking updates.

  • Client Assistance: To respond to inquiries and provide technical support.

  • Strategic Optimization: To analyze site performance and improve our product offerings.

  • Marketing Communications: With your explicit consent, we may send promotional updates. You retain the right to opt-out at any time.

3. Data Disclosure

Exotic Roots does not trade, sell, or rent your personal data to third parties. Disclosure only occurs in these specific instances:

  • Essential Service Providers: Trusted partners (e.g., couriers and payment processors) necessary to complete your transactions.

  • Legal Compliance: When required by law to protect our legal rights or comply with judicial proceedings.

4. Cookies and Tracking

We utilize cookies to personalize your session and maintain your shopping cart. While you can disable cookies through your browser settings, please note that certain website functionalities may be limited as a result.

5. Security Protocols

We employ industry-standard safeguards, including:

  • SSL Encryption for all data transmissions.

  • PCI-compliant payment gateways to ensure financial data security.

  • Continuous monitoring for potential vulnerabilities.

  • Note: While we strive for maximum security, no digital transmission is entirely risk-free. We advise users to maintain unique passwords.

6. User Rights and Autonomy

You maintain full control over your data, including the right to:

  • Access & Rectify: Review and update any inaccurate personal information.

  • Erasure: Request the permanent deletion of your data, subject to legal record-keeping requirements.

  • Withdraw Consent: Unsubscribe from marketing lists via the "opt-out" link in our emails.

For all privacy inquiries, please reach out to: support@exoticrootsll.com.

7. Regional Provisions

  • EEA Users: You have the right to withdraw consent and lodge a complaint with your local data protection authority.

  • California Residents (CCPA): You have the "right to know" what data is collected and the "right to delete." Exotic Roots does not sell consumer data.

8. Protection of Minors

Our services are not intended for individuals under the age of 13. We do not intentionally collect data from children. If such data is discovered, it will be purged immediately.

9. Policy Amendments

We may update this policy to reflect changes in our practices or legal obligations. The "Last Updated" date below will reflect the most recent revision.

Last Updated: March 26th, 2026

10. Contact Information

For questions regarding this Privacy Policy, please contact us at:

  • Email: support@exoticrootsll.com

  • Phone: +1 (915) 285 5325

  • Business Address: Exotic Roots LLC, 13428 E Homesteaders Ln, Tucson AZ 85747, United States